Citystay West | Hotel in Maseru

| 8.2 (322 Reviews) |  3 Bathrooms  14 Guests
Maseru Hotel | Citystay West

Hotel in Maseru

Located in Maseru, within 27 miles of Morija Museum and 12 miles of Ladybrand Golf Course, Citystay West provides accommodations with a garden as well as free private parking for guests who drive. This 3-star hotel offers room service. The hotel features family rooms. All rooms are equipped with air conditioning, a safety deposit box and a TV, and some units at the hotel have a balcony. Buffet and Full English/Irish breakfast options are available at Citystay West. The accommodation has a grill. Guests at Citystay West will be able to enjoy activities in and around Maseru, like cycling. Moshoeshoe International Airport is 12 miles away, and the property offers a paid airport shuttle service.

Citystay West is located in Maseru.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, and several others. This is a 3 star rated property and has over 322 reviews with the average score of 8.2 . Coming to Maseru and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this place in Maseru. These details are authentic, as they are provided by our partner, booking.com.

This Citystay West in Maseru is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Citystay West”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Kids' meals
  • Special diet meals (on request)
Parking
  • Parking on site
  • Accessible parking
  • Private Parking
  • Parking
  • Free parking
Activities
  • Cycling
General
  • Air conditioning
  • Designated smoking area
  • Family rooms
  • Soundproof rooms
  • Heating
  • Hypoallergenic room available
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Suit press
  • Laundry
  • Shuttle service
  • Airport shuttle (additional charge)
  • Room service
  • Shuttle service (additional charge)
  • Airport shuttle
  • Daily housekeeping
  • Ironing service
  • Express check-in/out
  • Packed lunches
  • Invoice provided
Outdoors
  • Garden
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.57
Location:
8.42
Staff:
9.19
Facilities:
8.17
Comfort:
8.77
Cleanliness:
8.9
Ontiretse
Jan 12, 2026 08:00:00 AM
Review Score:   6
South Africa
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room with Shower
Room Type: Double
Room Size: 24 m2
1 Full bed(s) Bed
Deluxe Double Room with Shower

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Towels, Walk-in shower, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Bathrobe, Towels/Sheets (extra fee), Shower cap, Shower

General

Suit press, Air conditioning, Private entrance, Ironing facilities, Hypoallergenic, Interconnecting room(s) available, Laptop safe, Hardwood or parquet floors, Heating, Soundproof, Fire extinguisher, Iron, Trash cans, Safe, Electric blankets

Media & Technology

Flat-screen TV, TV, Satellite channels, Pay-per-view channels, Cable channels, Radio

Outdoors

Balcony, Outdoor furniture

Kitchen

Cleaning products, Refrigerator, Microwave, Electric kettle

Living Area

Desk, Sitting area

View

Mountain view, View, Garden view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Adapter, Drying rack for clothing, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed
Deluxe Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Towels, Walk-in shower, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toilet paper, Shampoo, Bathrobe, Towels/Sheets (extra fee), Bathtub, Shower, Shower cap

General

Suit press, Air conditioning, Private entrance, Ironing facilities, Hypoallergenic, Laptop safe, Hardwood or parquet floors, Heating, Soundproof, Fire extinguisher, Iron, Trash cans, Safe, Electric blankets

Media & Technology

Flat-screen TV, TV, Satellite channels, Pay-per-view channels, Cable channels, Radio

Outdoors

Balcony, Outdoor furniture

Kitchen

Cleaning products, Refrigerator, Microwave, Electric kettle

Living Area

Desk, Sitting area

View

River view, City view, Mountain view, Quiet street view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Adapter, Drying rack for clothing, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Studio with Sofa Bed
Room Type: Suite
Room Size: 29 m2
1 Queen bed(s) Bed
King Studio with Sofa Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Towels, Walk-in shower, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Shampoo, Bathrobe, Towels/Sheets (extra fee), Bathtub, Shower, Shower cap

General

Suit press, Air conditioning, Private entrance, Ironing facilities, Hypoallergenic, Laptop safe, Hardwood or parquet floors, Heating, Soundproof, Fire extinguisher, Iron, Trash cans, Safe, Electric blankets

Media & Technology

Flat-screen TV, TV, Satellite channels, Pay-per-view channels, Cable channels, Radio

Outdoors

Balcony, Outdoor furniture

Kitchen

Cleaning products, Refrigerator, Microwave, Electric kettle

Living Area

Sofa, Desk, Sitting area

View

River view, City view, Mountain view, Quiet street view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Adapter, Drying rack for clothing, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Standard Double Room

Bathroom

Shower

General

Safe, Air conditioning

Media & Technology

TV
Basic Double Room
Room Type: Double
Basic Double Room

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

TV
Check Hotel Availability
Nightly rates from:
USD47
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