Is this Siliguri hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Siliguri hotel have a swimming pool?

No, this Siliguri hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Siliguri hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Siliguri hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Siliguri hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Siliguri hotel?

Based on the information reported by the owner or manager, the Siliguri hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Siliguri hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mount Amara Hotel & Spa | Hotel in Jalpaiguri

Name: Mount Amara Hotel & Spa
Address: Siliguri, West Bengal, India, IN
Price range: Prices for upcoming dates start at $21 per night
Rating: 6

| 6.0 (1 Review) | 1 Bathroom

Siliguri Hotel | Mount Amara Hotel & Spa

Hotel in Siliguri, Jalpaiguri

Hotel in Jalpaiguri with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden.
Mount Amara Hotel & Spa offers 81 air-conditioned accommodations with ceiling fans. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately inr 300 to 500 for adults, and inr 250 to 300 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Des J

Nov 3, 2024 06:39:03 PM

Review Score: 6

Summary: I enjoyed staying at the Mount Amara, but there were a few difficulties – the hotel is very quiet because it is about 300 m away from the main road, and overlooks an open field. It was good being away from the hustle and Brussel. The main problem was that I had booked a room which had two double beds, because I was travelling with a young friend. When I got there there was only one bed in the room. I race this with the front desk, but as my friend was not arriving until the next day, I explained that there was no rush - they had offered a mattress on the floor. I was reasonably upset about this because the advertising and booking definitely stated to double beds. My friend arrived the next day, and we raise the matter with the Manager and the front desk on three occasions, but nothing happened. The manager had even said that a sofa bed would be installed, but when we returned that evening there was neither a sofa bed nor a mattress. I discussed this with the staff and they said that they could provide a mattress for Rs.600, which really upset me , because I had already paid for two double beds. On the third day of the booking I spoke to the manager in a fourth right way and explained my dissatisfaction. He did apologise, and later in the day a sofa bed was installed. I then pushed him for compensation in the form of included breakfast even though I had not ticked that box. I would describe this as a difficult negotiation

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